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Shipping & Returns

Deliveries with standard packages are free of freight charges and without any additional costs. Dispatch by GLS or post.

For deliveries of oversized items such as double basses or cello cases (to certain countries) we have to charge a proportionate shipping cost. Delivery by GLS or mail delivery.

All prices are net prices without VAT and valid for customers within the EU with a valid VAT number or for customers outside the EU area.

Austrian customers and EU customers without VAT number, we have to charge 20% VAT.

The agreed payment terms.